Frequently Asked Questions
Q. What if I order a basket that my recipient doesn’t like or reports it incomplete?
A. We guarantee your and your recipients satisfaction with every basket you order/receive from Gift Baskets Plus. Tell us. We'll replace it with a more expensive basket or reimburse the purchase price.
Q. Can I put a “future” ship date on an order
A. Please do, use the comments field at checkout to alert us to a future ship date for any basket order.
Q. Which states are licensed to receive wine basket shipments?
A. Our Shipping Map shows the states where we are currently licensed for shipments or are in the process of becoming licensed. The states not licensed are marked "prohibited." We are currently unable to ship to Canada.
Q. Will you provide my email address to other companies?
A. Gift Baskets Plus does not provide your email address to other companies.
Q. Will you provide my postal address to other companies?
A. Gift Baskets Plus does not provide customer names or addresses to other companies.
Q. Does the site protect the credit card information I provide?
A. Yes. We use the latest encryption technology to fully protect your privacy and any information you provide, including credit card number, name and address, and any personal data. We collect only the information you choose to provide and we never make that information available to any third parties interested in contacting you without your consent. Any information you share with us will be used solely to service your business.
Q. Is there cutoff times for delivery?
A. Yes. We are committed to having each and every gift and package arrive in pristine condition and when expected. Orders placed before 11:30 am PST will go out the same day and orders placed after 11:30 am PST will go out the next day (except Friday orders which will go out on Monday). (Except for Holidays)
Q.Do you offer Saturday delivery service?
A. Yes. Saturday delivery service is available for Express Overnight or 2nd Day shipments only. An additional charge of $15.00 will apply for all Saturday Deliveries. As well as California ground orders.